Telecom software development
with consumer-grade polish.
BSS/OSS, streaming platforms, billing, content delivery, and the customer-facing apps that run on top. We build at carrier scale with the UX bar of a consumer product.
Commoditised product, differentiated experience.
Telecom and media sell near-identical products. The differentiation is in the experience. The self-service portal, the billing clarity, the content discovery. We build the systems that make the commodity feel premium.
Our work spans BSS/OSS modernisation, streaming platforms, content DRM, and consumer-facing apps. Every major build we've done here has been measured on NPS and self-service rate, not on feature count.
Our work in telecom & media.
Explore the challenge, approach, technology and outcome. Project names are anonymised to protect client confidentiality.
Anonymised case studyMediaEventura: keyword and rank tracking that says what to fix next.
Search performance is tracked in one tool instead of stale spreadsheets.
React · Next.js · MobX · Ant Design
Anonymised case studyMediaFuelcast: Game.
A web app for interactive game, built with React, Django REST Framework and Python. The core loop is tuned to be fair, readable and replayable, and the build holds a smooth frame rate on the hardware players actually own.
React · Django REST Framework · Python
Anonymised case studyMediaMirrora: Media platform.
A web and mobile app for media & content, built with React Native, Django, Django REST Framework and Python. Uploading, organising and playback stay fast as the library grows, with metadata that keeps content findable.
React Native · Django · Django REST Framework · Python
Anonymised case studyMediaReelvault: video storage for people who shoot more than they can store.
Uploads survive the connection dropping, which is the normal case on mobile rather than the exception.
React Native · Django REST Framework
Anonymised case studyMediaLifeline: Media platform.
A web app for media & content, built with React, Django, Django REST Framework and PostgreSQL. Uploading, organising and playback stay fast as the library grows, with metadata that keeps content findable.
React · Django · Django REST Framework · PostgreSQL
Anonymised case studyMediaLinkmark: Social platform.
A web app for social networking, built with React, Django, Django REST Framework and PostgreSQL. Profiles, follows, posts and notifications run on one graph, and the feed stays responsive as the community grows.
React · Django · Django REST Framework · PostgreSQL
The problems telecom and media teams bring to us.
BSS/OSS modernisation.
Order management, billing, provisioning, network inventory. Decomposing monoliths into event-driven services you can ship weekly.
Streaming and content platforms.
Ingestion, transcoding, DRM, adaptive delivery. The full path from producer to player with adaptive bitrate switching.
Self-service consumer apps.
Account management, usage, top-up, plan change. Built so customers stop calling the contact centre.
Revenue assurance and fraud.
Real-time detection of SIM-box fraud, PRS abuse, interconnect leakage. ML models on live traffic, governance your audit team accepts.
What we've built for telecom and media, more than once.
Modern BSS stacks.
Catalogue, order orchestration, billing, provisioning. TM Forum-aligned, event-driven, observable end-to-end.
OTT and streaming.
Catalogue, playback, DRM, analytics. Multi-region, cost-optimised CDN routing.
Consumer apps and portals.
iOS, Android, web. Account, usage, top-up, support, chat. Polished, accessible, localised.
Network / service analytics.
Real-time quality metrics, customer-experience insights, churn models. Surfaced to ops, care, and marketing alike.
Three ways to work with us
in telecom.
Pick the shape that matches the commitment. Each model ships the same engineering standard. The difference is commercial and operating fit.
Dedicated teams
A cross-functional pod owning a workstream end-to-end.
Offshore development centre
A fully-managed engineering arm built under an agreed operating model.
Staff augmentation
Senior engineers plugged straight into your team.
AI in telecom & media.
Tagging and summarising large media libraries, subscriber support that resolves common requests end to end, and signals that flag accounts likely to leave.
Explore AI developmentAs well as being exceptional technically, they consistently invest the time to understand the product and suggest how it can be enhanced and improved.
Answers for telecom & media buyers.
Still wondering something? Ask an engineer
Yes. Subscriber management, rating and charging, billing and invoicing, provisioning and activation, and the self-service portals in front of them. Telecom billing is unforgiving because errors are visible to every customer at once, so reconciliation and replay are built in rather than added after the first bad billing run.
Yes. Ingest and transcoding pipelines, DRM and entitlement, catalogue and metadata, playback clients, and the analytics that tell you where viewers actually drop. Streaming is a delivery and cost problem as much as an engineering one, so CDN strategy and per-stream economics are part of the design conversation.
By designing for the concurrency pattern rather than the average. Consumer telecom traffic is spiky and correlated, so we plan for the moments when everyone acts at once, load-test against those shapes, and agree the degradation behaviour in advance so that the system sheds the right things first.
9 published case studies in this sector, with more work we can only discuss under NDA. We staff engagements with engineers and delivery leads who've shipped in Telecom & media before. The domain literacy is learned, not looked up.
We work to TM Forum standards, telecoms regulators, content/DRM compliance, and data sovereignty. Every engagement starts with a compliance review so there's no ambiguity about which regimes apply. Every release ships with the audit trail your compliance team needs.
Yes. Most of our engagements connect to BSS/OSS platforms (Amdocs, Netcracker, bespoke), CRM, billing, and content delivery networks. We adopt your existing integration patterns rather than imposing a new one, and we write data contracts before we write integration code.
We design for carrier-grade availability, event streams at 100k+/s, and revenue assurance from day one, not as a post-launch afterthought. Performance budgets, SLO commitments, and ops runbooks are written into the statement of work.
Either. Telecom & media engagements run under all three of our engagement models. Dedicated teams, offshore development centres, or embedded staff augmentation. We pick the shape that matches your operating model, not our preferred one.
We agree discovery and start dates after reviewing your scope, engineer availability and any clearance or onboarding requirements. The proposal records the expected milestones.
Discuss your software project.
Describe the workflow, existing systems and the change you need. Use the enquiry form to discuss scope and next steps.