Telecom software development
with consumer-grade polish.

BSS/OSS, streaming platforms, billing, content delivery, and the customer-facing apps that run on top. We build at carrier scale with the UX bar of a consumer product.

9
published case studies
Carrier-grade
platform engineering
TM Forum
BSS/OSS aligned
High-availability
delivery targets
Selected clients
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Commoditised product, differentiated experience.

Telecom and media sell near-identical products. The differentiation is in the experience. The self-service portal, the billing clarity, the content discovery. We build the systems that make the commodity feel premium.

Our work spans BSS/OSS modernisation, streaming platforms, content DRM, and consumer-facing apps. Every major build we've done here has been measured on NPS and self-service rate, not on feature count.

Things we've shipped
in telecom.

A sample of what we've built in this sector. We omit client names by default and share them under NDA when you want to dig into a specific engagement.

See all 9 telecom & media case studies

The problems telecom and media teams bring to us.

  1. BSS/OSS modernisation.

    Order management, billing, provisioning, network inventory. Decomposing monoliths into event-driven services you can ship weekly.

  2. Streaming and content platforms.

    Ingestion, transcoding, DRM, adaptive delivery. The full path from producer to player on 200ms bitrate switches.

  3. Self-service consumer apps.

    Account management, usage, top-up, plan change. Built so customers stop calling the contact centre.

  4. Revenue assurance and fraud.

    Real-time detection of SIM-box fraud, PRS abuse, interconnect leakage. ML models on live traffic, governance your audit team accepts.

What we've built for telecom and media, more than once.

Modern BSS stacks.

Catalogue, order orchestration, billing, provisioning. TM Forum-aligned, event-driven, observable end-to-end.

OTT and streaming.

Catalogue, playback, DRM, analytics. Multi-region, cost-optimised CDN routing.

Consumer apps and portals.

iOS, Android, web. Account, usage, top-up, support, chat. Polished, accessible, localised.

Network / service analytics.

Real-time quality metrics, customer-experience insights, churn models. Surfaced to ops, care, and marketing alike.

Three ways to work with us
in telecom.

Pick the shape that matches the commitment. Each model ships the same engineering standard. The difference is commercial and operating fit.

As well as being exceptional technically, they consistently invest the time to understand the product and suggest how it can be enhanced and improved.
David ClaridgeCEO, Dragonfly

Answers for telecom & media buyers.

Still wondering something? Ask an engineer

  • Yes. Subscriber management, rating and charging, billing and invoicing, provisioning and activation, and the self-service portals in front of them. Telecom billing is unforgiving because errors are visible to every customer at once, so reconciliation and replay are built in rather than added after the first bad billing run.

Let's build from here.

Thirty minutes with an engineer who builds. No sales, no drip campaign. If we're the wrong fit we'll tell you and point you somewhere better.

Response
Within one working day
Minimum
Two-week discovery