Public-sector software development
people don't complain about.

Digital service standards, case management, identity, payments, and the citizen-facing apps that have to work for everyone. Accessible, bilingual, resilient, and defensible under FOI.

5,000+
projects shipped since 2008
1
project in sector
WCAG AA
accessibility target
Service-std
GDS-aligned delivery
Audit-ready
documentation practice
Selected clients
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Accessible is the floor, not the ceiling.

Public-sector software has no luxury of a target demographic. It's for everyone. The 78-year-old on a 3G phone. The screen-reader user on a 10-year-old laptop. The civil servant on Internet Explorer on a locked-down desktop. That bar disciplines the whole engineering practice.

We deliver against service standards (UK GDS, EU GovTech, GCC Digital Government). Our projects clear WCAG AA, pass pen-tests, and come with the documentation a National Audit Office reviewer can evaluate without handholding.

The problems public sector teams bring to us.

  1. Service transformation from paper to digital.

    End-to-end re-design, not a PDF on a website. User research, service patterns, live-phased rollouts with the contact centre in the loop.

  2. Case management for caseworkers.

    The internal tools are usually the hardest part. We design with caseworkers, not for them. Shortcuts, bulk actions, audit trails that don't slow them down.

  3. Identity and access.

    Federated identity, age assurance, verified attributes. Compliant with the national schemes, usable by citizens who distrust all of them.

  4. Legacy decommissioning.

    Mainframes, Delphi apps, Oracle Forms. Migrated safely with FOI-defensible data lineage.

What we've built for public sector, more than once.

Citizen-facing service journeys.

GOV.UK-style end-to-end services. Built with the service standard in mind, not retro-fitted to pass an assessment.

Internal case management.

Caseworker cockpits with the shortcuts, queues, and bulk tools experienced staff actually need.

Identity and integration layers.

Federated authn, verified-attribute brokers, integrations with national schemes and legacy back-ends.

Operational analytics.

Service-level reporting for ministers, performance dashboards for delivery leads, insights for policy teams. One platform, three audiences.

Three ways to work with us
in public sector.

Pick the shape that matches the commitment. Each model ships the same engineering standard. The difference is commercial and operating fit.

AI in public sector.

Assistants that help caseworkers find the right policy, drafted correspondence for officers to approve, and citizen-facing services designed for accessibility and transparency.

Explore AI development
As well as being exceptional technically, they consistently invest the time to understand the product and suggest how it can be enhanced and improved.
David ClaridgeCEO, Dragonfly

Answers for public sector buyers.

Still wondering something? Ask an engineer

  • Yes, and it helps that Cloud Dot Ini Ltd is a UK-registered company, so the contracting relationship sits under English law. We work to the delivery expectations public bodies apply: accessibility as a hard requirement, service standards, open documentation, and a clear exit path so you are never locked to us.

Let's build from here.

Thirty minutes with an engineer who builds. No sales, no drip campaign. If we're the wrong fit we'll tell you and point you somewhere better.

Response
Within one working day
Minimum
Two-week discovery