AI development services that run in production.

Discuss the task, permitted data, model options, evaluation criteria and approval steps before committing to an AI build.

Illustrative AI workflowExample design: use permitted sources, review the proposed output and route selected cases to a person. Controls and failure behaviour depend on the system being designed.passesunsureRequestPlanRetrieve + toolsDraftYour data, APIsEvals, guardrailsPerson reviewsAnswer
Client accounts
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What we build with AI.

Five kinds of AI work, each with its own page. Most projects combine two: an assistant grounded in your data, and an agent that acts on what it finds.

How we take AI to production.

An AI feature needs more than a model. Its evaluation, access controls, operating cost, observability and review steps need to be designed together.

  • Evals before launch.

    We build a test set from real tasks first, then measure every prompt, model and retrieval change against it. Nothing ships on a demo that happened to work once.

  • Guardrails on every output.

    Inputs and outputs are checked for policy, personal data and answers outside the system's scope. Uncertain answers go to a person instead of the user.

  • Costs capped per request.

    Each feature carries a token and hosting budget, with model routing so routine requests use cheaper models. You see the cost per answer before go-live.

  • Your data stays yours.

    Review model-provider terms, training use, processing locations and retention. Agree endpoints and access controls against the data requirements of the engagement.

  • Observable from day one.

    Every request is traced: what was retrieved, which tools ran, what it cost and how long it took. Quality drifts get caught on a dashboard, not by a customer.

  • People where judgement matters.

    Review steps for anything with legal, financial or clinical weight, and a clear handover path. The system does the volume; your team keeps the decisions.

See it work

Which AI approach fits your problem?

Five yes-or-no questions. We'll point you to the pattern that fits, and the page that explains how we build it.

Sample data, scripted to show how the system behaves. Your version runs on your data and tools.

Book a 30-min call

Reference architecture

Explore an illustrative planning workflow.

Select a step to see a design question. The actual architecture, controls and deliverables depend on the project.

Illustrative sequence: define the task, test a design, plan its use.

1ShapeBefore any code

Shape · step 1 of 4

Use case and metric

State the task, the current baseline and the criteria by which a proposed change would be assessed.

Planning consideration
Task and evaluation criteria
2BuildIn short, measured iterations
3Run and improveFrom launch onwards

AI in the sectors we serve.

Where AI earns its place differs by industry. These are the systems we build most often in each.

  • Financial services

    Document review, KYC checks and analyst assistants over policy and filings.

  • Healthcare & life sciences

    Triage support, clinical letter drafting and patient-facing assistants with human sign-off.

  • Retail & commerce

    Product search and recommendations, catalogue copy at scale and support assistants.

  • Logistics & mobility

    Document extraction for shipping paperwork and exception-handling agents.

  • Telecom & media

    Content tagging and summarisation, subscriber support and churn signals.

  • Energy & climate

    Field-report extraction, asset-data assistants and regulatory reporting drafts.

  • Public sector

    Casework assistants, correspondence drafting and accessible citizen services.

  • Education

    Tutoring assistants, marking support and course content generation.

  • Manufacturing & industrial

    Maintenance assistants over manuals, quality inspection and procurement automation.

  • Real estate & PropTech

    Listing generation, lease abstraction and tenant assistants.

  • Travel & hospitality

    Booking assistants, itinerary generation and guest messaging in several languages.

  • Legal & LegalTech

    Contract review, clause extraction and research over your own precedents.

  • HR & workforce

    CV screening support, policy assistants and job description drafting.

Questions before an AI build.

Still wondering something? Ask an engineer

  • Describe the task, its current workflow, the available data and the consequences of an incorrect answer or action.

Discuss your software project.

Describe the workflow, existing systems and the change you need. Use the enquiry form to discuss scope and next steps.

Location
London, United Kingdom
Contact
hello@cloudini.co