HomeTravel & hospitalityCase study · P-059

Rihla: Travel platform.

A travel booking platform on React, Django, Django REST Framework and PostgreSQL. Search, live availability, booking and confirmation run end to end, so a reservation takes minutes rather than a chain of emails.

Anonymised case study. Project names are aliases used to protect client confidentiality. The case study covers the project’s challenge, approach, technology and outcome.

Selected clients
Power to LiveRBM GlobalDragonflySquiblerMOOSainsbury'sMPCX-LinkPower to LiveRBM GlobalDragonflySquiblerMOOSainsbury'sMPCX-LinkPower to LiveRBM GlobalDragonflySquiblerMOOSainsbury'sMPCX-Link

The challenge.

  • Bookings depended on phone calls and email back-and-forth with no live availability.
  • Travellers expected to search, compare and book in a few taps.
  • Availability, pricing and confirmations had to stay accurate across suppliers.
  • Peak-season demand could not degrade search or double-book inventory.

Our approach.

  • Built the booking surface with React for search, comparison and checkout.
  • Backed it with Django and Django REST Framework over a unified availability-and-pricing model.
  • Handled reservations, confirmations and cancellations in one flow.
  • Kept listings current so travellers only see what's bookable.
  • Load-tested the search and booking path against seasonal peaks.

The outcome.

  • Travellers search, compare and book from one product instead of email threads.
  • Availability and pricing reflect what's actually bookable.
  • Confirmations and changes are handled in-app.
  • Peak-season demand is handled without degrading search or double-booking.

Where AI fits in travel & hospitality.

Booking and guest assistants that work in English and Arabic, itineraries generated from live availability, and messaging that hands over to staff for anything unusual.

Explore AI development

Client feedback on our work, separate from the anonymised project described above.

As well as being exceptional technically, they consistently invest the time to understand the product and suggest how it can be enhanced and improved.
David ClaridgeCEO, Dragonfly

Discuss your software project.

Describe the workflow, existing systems and the change you need. Use the enquiry form to discuss scope and next steps.

Location
London, United Kingdom
Contact
hello@cloudini.co